About Our Company
At Twist our objective is to deliver a local personal service with the emphasis on customer care; care thats available and accessible without the call centre delays or brick walls that you sometimes find when dealing with your average one-man setup or sell it all organisations.
Twist does not sell gas or fix cars as add ons, we repair residential and commercial properties, selling good customer care that is second to none. Thats our expertise!
Twist offers a dependable and professional service that is exceptional value for money. Our service spans across the M25 and we specialise in public, private and commercial sectors.
We have a dedicated management team who specialise in managing quotes for larger jobs such as extensions, lofts and kitchen designs.
Twists client liaison officers will be your first point of call for repairs, enquiries and post customer service needs.
All our engineers are fully trained and specifically selected for their experience and customer service qualities. Twists ethos is all about customer care. Being on time and cleaning up after each job isnt optional for our engineers, its a necessity. We aim to save customers money by repairing breakdowns 95% of the time, first time around, with the emphasis on repair not always replace! All our engineers carry NIECE, CORGI or relevant trade or training badges.
It takes time to build a reputation, especially one that encompasses honesty, integrity and professionalism. At Twist we have done just that. The key to our ability to service your needs is our staff. We are committed to recruiting the most talented people and ensuring that they are supported by first class resources, the latest technology and a remuneration package thats the best in the industry. As we have grown we have learnt to cater for the differing needs of our clients. They range from a landlord with one property to professional investors with a portfolio of over fifty properties, to Public sector and commercial organisations. We are passionate about property, what we dont know about property management is not worth knowing! Our experience in property management is unparalleled in todays market place. Our last annual survey again showed that every current client would recommend our services to their friends or business associates. We are justifiably proud of this record. Click here to download our brochure Twist Maintain brochure
At Twist we are creating a company unlike any other – built on commitment to our clients, our staff and our tenants. We are confident that no competitor will ever exceed our standards.